Making the most of your partnership with Apteco
We understand the challenges our partners face in this competitive market. That's why we've built a team of experienced trainers, consultants, developers and marketers to help you succeed.
- A dedicated partnership team who will keep in regular contact with you
- Experienced, knowledgeable trainers who run our private and scheduled courses
- A help desk staffed by experienced Apteco specialists
- Expert consultants offering support with installation and consultancy services
- An efficient, friendly admin team for all your licensing requirements
- Professional marketing support and sales resources
Watch the video to learn more about our team and discover how we work with our partners.
We will always contribute to the efforts of our partners to sell and support our software - here's how:
How can Apteco help your clients?
With over 3,700 users across the globe, we are very proud of our growing list of clients. Apteco specialises in delivering world-class software, and that's only possible with the help of our partner network. Read our customer stories to find out how our partners are using Apteco to make a real contribution in the lives of their clients.
The next level - find out how to achieve premium partner status
We recognise and reward loyalty, understanding that the best results come from true, long-lasting partnerships. Apteco’s premium partner status has been designed to distinguish our top performing partners. To qualify, partners need to achieve exceptional levels of engagement, collaboration, and success with Apteco throughout the year. The points below provide an outline of our qualification criteria. If you would like to work towards achieving this elevated status – please contact our partner team.
Contribute and share
Contribute and share your success stories by participating in the annual 'Best use of Apteco software award' competition.
Annual commercial performance, based on achieving agreed revenue objectives, client retention, active clients, and new customers.
Proactively engage and collaborate
Proactively engage with Apteco regularly, share case studies and testimonials, attend events and collaborate with our marketing team.
Product training and accreditations
Ensure your team is trained and keep your technical and trainer accreditations up-to-date.
Help us improve user experience by signing up for Apteco’s telemetry programme and give regular user feedback.
Exceptional client support
Provide clients with exceptional support and ensure that they keep up to date with the latest releases.
Join the international Apteco partner community
We stand out from the crowd by working closely with our professional partner network to help users extract the full value from our insightful software.
Help our developers
Apteco partners and their clients play an integral part in the development of the Apteco marketing software. Partners are encouraged to provide constant feedback, helping us set development priorities. At Apteco, we strive to continually improve our software and develop new products in line with the requirements of our partners and users.
Partner support services
To ensure that approved Apteco partners provide the best information and solutions to customers, we offer the following partner support services:
Comprehensive bespoke and scheduled training courses.
A support desk staffed by experienced Apteco consultants.
Access to the online Apteco knowledge base.
Installation and consultancy services.
Quarterly software updates.
Sales and marketing support.